• Plan ahead. Some suppliers do not provide next day service to our hospital for specialty items.
  • Place our refill request at least seven business days ahead of when you would like to pick up your prescription or products. This time required to provide your veterinarian time to review your pet’s medical record, make sure no changes are needed to the prescription, and approve the refill.
  • For the safety of your pet, certain medications require blood testing and checkups at specific intervals for your pet to continue the medication.